http://www.collectivesoftware.com/ en-us 40 Recent Knowledge Base items. In medium/large organizations, visiting each workstation to install the AuthLite software is not practical. This article contains pointers on deploying with Group Policy Objects (GPO) Wed, 06 May 2009 13:10:40 -0500 urn:uuid:35 http://www.collectivesoftware.com/Support/KB/article/35 AuthLite Installation AuthLite's RADIUS service expects two-factor authentication requests to use the MS-CHAPv2 protocol, but there is no obvious way to turn this on in a Cisco ASA. Thu, 27 Aug 2009 15:20:08 -0500 urn:uuid:42 http://www.collectivesoftware.com/Support/KB/article/42 AuthLite When installing AuthLite on the first domain controller in your organization you receive a pop-up "General access denied error" Fri, 29 May 2009 10:43:42 -0500 urn:uuid:41 http://www.collectivesoftware.com/Support/KB/article/41 AuthLite Administrators can use Microsoft(r) Windows PowerShell to gain programmatic access to the AuthLite data store. Wed, 20 May 2009 18:14:26 -0500 urn:uuid:40 http://www.collectivesoftware.com/Support/KB/article/40 AuthLite Instructions for using AuthLite to add two-factor security to Citrix through the Citrix Web Interface. Fri, 15 May 2009 19:28:40 -0500 urn:uuid:39 http://www.collectivesoftware.com/Support/KB/article/39 AuthLite During installation, you receive the message "The specified service has been marked for deletion" Wed, 13 May 2009 18:31:19 -0500 urn:uuid:38 http://www.collectivesoftware.com/Support/KB/article/38 Installation AuthLite The RDP client version 6 and later collect credentials before establishing a remote session. AuthLite credentials cannot be entered here, so extra measures must be taken to log in as an AuthLite integrated user. Thu, 07 May 2009 20:21:36 -0500 urn:uuid:37 http://www.collectivesoftware.com/Support/KB/article/37 AuthLite Troubleshooting Normally AuthLite keys can only be programmed when directly connected to the computer running the configuration program, not over remote desktop. There is a work around. Thu, 07 May 2009 18:14:27 -0500 urn:uuid:36 http://www.collectivesoftware.com/Support/KB/article/36 AuthLite AuthLite can be installed on 2008 Server Core R2, but not R1 because it lacks the .NET framework Mon, 27 Apr 2009 12:04:29 -0500 urn:uuid:34 http://www.collectivesoftware.com/Support/KB/article/34 AuthLite Troubleshooting You want to add an IP address to the ClearTunnel Excluded Sites list. Thu, 12 Mar 2009 15:35:46 -0500 urn:uuid:33 http://www.collectivesoftware.com/Support/KB/article/33 ClearTunnel You have installed a web filter and it appears to be having no effect even though you configured the settings properly. Tue, 10 Mar 2009 17:09:34 -0500 urn:uuid:32 http://www.collectivesoftware.com/Support/KB/article/32 Troubleshooting When you configure Captivate to authenticate SecureNAT users, the connections are blocked, or the captive portal screen is never shown. Tue, 10 Mar 2009 17:07:51 -0500 urn:uuid:31 http://www.collectivesoftware.com/Support/KB/article/31 Captivate Troubleshooting Some of our products require certain Microsoft software to be installed first. Fri, 23 Feb 2007 18:19:41 -0600 urn:uuid:22 http://www.collectivesoftware.com/Support/KB/article/22 Installation A list of steps to create a ClearTunnel signing certificate using OpenSSL instead of a Microsoft certificate authority. Wed, 27 Aug 2008 10:31:34 -0500 urn:uuid:30 http://www.collectivesoftware.com/Support/KB/article/30 ClearTunnel When attempting to renew the ClearTunnel certificate, you receive an error message stating "I could not find the old certificate key in the ISA settings, so it's not possible to renew it." Mon, 16 Jun 2008 22:54:20 -0500 urn:uuid:29 http://www.collectivesoftware.com/Support/KB/article/29 ClearTunnel ClearTunnel version 1.2 and later requires an extra "Local Host" rule if the ISA Server 2006 version is less than 5.0.5721.250. Fri, 02 Nov 2007 11:35:19 -0500 urn:uuid:26 http://www.collectivesoftware.com/Support/KB/article/26 ClearTunnel If you wish to use the "Content Types" tab for HTTPS traffic, you need to add these configuration items to avoid issues. Thu, 03 Jan 2008 10:48:24 -0600 urn:uuid:28 http://www.collectivesoftware.com/Support/KB/article/28 ClearTunnel When using ClearTunnel 1.2 and Internet Explorer 6, some pages never "finish" loading and IE is unable to open new connections. Thu, 13 Dec 2007 16:21:29 -0600 urn:uuid:27 http://www.collectivesoftware.com/Support/KB/article/27 ClearTunnel WebDirect is compatible with ISA 2006, but is it necessary? Mon, 07 May 2007 18:42:53 -0500 urn:uuid:25 http://www.collectivesoftware.com/Support/KB/article/25 WebDirect HTTPS pages don't display; "OnRouting could not set the forwarding request pending event" errors are logged in the ISA alerts. Mon, 26 Mar 2007 19:03:43 -0500 urn:uuid:24 http://www.collectivesoftware.com/Support/KB/article/24 ClearTunnel Troubleshooting