http://www.collectivesoftware.com/ en-us 40 Recent Knowledge Base items. If you wish to use the "Content Types" tab for HTTPS traffic, you need to add these configuration items to avoid issues. Thu, 03 Jan 2008 10:48:24 -0600 urn:uuid:28 http://www.collectivesoftware.com/Support/KB/article/28 ClearTunnel When using ClearTunnel 1.2 and Internet Explorer 6, some pages never "finish" loading and IE is unable to open new connections. Thu, 13 Dec 2007 16:21:29 -0600 urn:uuid:27 http://www.collectivesoftware.com/Support/KB/article/27 ClearTunnel ClearTunnel version 1.2 and later requires an extra "Local Host" rule if the ISA Server 2006 version is less than 5.0.5721.250. Fri, 02 Nov 2007 11:35:19 -0500 urn:uuid:26 http://www.collectivesoftware.com/Support/KB/article/26 ClearTunnel WebDirect is compatible with ISA 2006, but is it necessary? Mon, 07 May 2007 18:42:53 -0500 urn:uuid:25 http://www.collectivesoftware.com/Support/KB/article/25 WebDirect HTTPS pages don't display; "OnRouting could not set the forwarding request pending event" errors are logged in the ISA alerts. Mon, 26 Mar 2007 19:03:43 -0500 urn:uuid:24 http://www.collectivesoftware.com/Support/KB/article/24 ClearTunnel Troubleshooting The ClearTunnel certificate wizard may fail with an RPC error even when all fields are correct. There are two possible solutions. Mon, 26 Mar 2007 18:45:09 -0500 urn:uuid:23 http://www.collectivesoftware.com/Support/KB/article/23 Troubleshooting ClearTunnel Some of our products require certain Microsoft software to be installed first. Fri, 23 Feb 2007 18:19:41 -0600 urn:uuid:22 http://www.collectivesoftware.com/Support/KB/article/22 Installation For ISA 2004 SP2 and higher, hitting a WebDirect rule results in an error. Thu, 05 Oct 2006 15:22:03 -0500 urn:uuid:21 http://www.collectivesoftware.com/Support/KB/article/21 WebDirect Troubleshooting Do the products work on ISA 2006? Fri, 29 Sep 2006 04:10:51 -0500 urn:uuid:20 http://www.collectivesoftware.com/Support/KB/article/20 Installation Evaluation/Purchasing There used to be a "Lite" version and an "Enterprise" version of some of the software. What happened? Fri, 29 Sep 2006 03:51:29 -0500 urn:uuid:19 http://www.collectivesoftware.com/Support/KB/article/19 Installation Evaluation/Purchasing How does LockoutGuard work? What is it for? Wed, 17 May 2006 06:09:41 -0500 urn:uuid:18 http://www.collectivesoftware.com/Support/KB/article/18 FlexAuth Is the internal interface the only one WebTOS supports or does it support multiple? Mon, 08 May 2006 22:04:08 -0500 urn:uuid:17 http://www.collectivesoftware.com/Support/KB/article/17 WebTOS Are the evaluation versions of your software for ISA Server Enterprise edition or for Standard? Mon, 08 May 2006 22:01:08 -0500 urn:uuid:16 http://www.collectivesoftware.com/Support/KB/article/16 Evaluation/Purchasing How can I determine whether LogHostname is working properly? Mon, 08 May 2006 21:48:32 -0500 urn:uuid:14 http://www.collectivesoftware.com/Support/KB/article/14 LogHostname What do I do when my software will not install because it cannot find the ISA installation folder? Mon, 08 May 2006 21:44:15 -0500 urn:uuid:13 http://www.collectivesoftware.com/Support/KB/article/13 Installation Why does ISA Server fail to load the web filter after installation? Mon, 08 May 2006 21:43:01 -0500 urn:uuid:12 http://www.collectivesoftware.com/Support/KB/article/12 Installation Troubleshooting I can't authenticate via Flexauth. Mon, 08 May 2006 21:38:21 -0500 urn:uuid:11 http://www.collectivesoftware.com/Support/KB/article/11 FlexAuth How do I update to a new version number of a product I have licensed? Mon, 08 May 2006 21:28:17 -0500 urn:uuid:10 http://www.collectivesoftware.com/Support/KB/article/10 Installation Can I upgrade to a new product version number for free? Mon, 08 May 2006 21:26:43 -0500 urn:uuid:9 http://www.collectivesoftware.com/Support/KB/article/9 Installation Evaluation/Purchasing Why does WebDirect block all requests with an "expired" message after the evaluation period? Mon, 08 May 2006 21:23:38 -0500 urn:uuid:8 http://www.collectivesoftware.com/Support/KB/article/8 Troubleshooting WebDirect