Just Added

Using "Content Types" tab

If you wish to use the "Content Types" tab for HTTPS traffic, you need to add these configuration items to avoid issues.

IE6 hangs

When using ClearTunnel 1.2 and Internet Explorer 6, some pages never "finish" loading and IE is unable to open new connections.

Local Host workaround and KB941634

ClearTunnel version 1.2 and later requires an extra "Local Host" rule if the ISA Server 2006 version is less than 5.0.5721.250.

Redirection in ISA 2006

WebDirect is compatible with ISA 2006, but is it necessary?

OnRouting error in Alerts/Event log

HTTPS pages don't display; "OnRouting could not set the forwarding request pending event" errors are logged in the ISA alerts.

Certificate Wizard error

The ClearTunnel certificate wizard may fail with an RPC error even when all fields are correct. There are two possible solutions.

Prerequisites

Some of our products require certain Microsoft software to be installed first.

500 or 403 error

For ISA 2004 SP2 and higher, hitting a WebDirect rule results in an error.

Support for ISA 2006

Do the products work on ISA 2006?

Lite versions gone?

There used to be a "Lite" version and an "Enterprise" version of some of the software. What happened?

LockoutGuard

How does LockoutGuard work? What is it for?

WebTOS interfaces

Is the internal interface the only one WebTOS supports or does it support multiple?

What "version" are the Evals

Are the evaluation versions of your software for ISA Server Enterprise edition or for Standard?

LogHostname working?

How can I determine whether LogHostname is working properly?

ISA installation folder

What do I do when my software will not install because it cannot find the ISA installation folder?

ISA can't load the web filter

Why does ISA Server fail to load the web filter after installation?

FlexAuth authentication

I can't authenticate via Flexauth.

How to update

How do I update to a new version number of a product I have licensed?

Free upgrades

Can I upgrade to a new product version number for free?

WebDirect blocking all requests

Why does WebDirect block all requests with an "expired" message after the evaluation period?